SERVICES
Customer 360 Platform
Salesforce is the world’s number 1 CRM and the options of customization are limitless – well, at least VERY vast. Conversely, Salesforce out-of-the-box is somewhat limited to what it can do for specific business needs. So, NOT a huge dinosaur offers a range of Salesforce Customer 360 platform implementation and customization services.
Here’s some examples of what we can help you with – if you didn’t find your specific need below, no worries – we just chose not to write down every possible platform capability on this page.
Sales Cloud Services
- Implement and customize your Commerce Cloud instance.
- Manage products, inventory, catalogs, and pricing models.
- Develop an engaging and user-friendly storefront.
- Set up CMS
Service Cloud Services
- Field Service Management: Efficiently schedule and dispatch to keep your field operations running smoothly.
- Omnichannel Support: Provide consistent and quality customer service across all channels, from email to social media.
- Telephony Integration with Salesforce: Connect your phone systems with Salesforce for better communication and logging.
- Case Management Automation: Handle cases more effectively and resolve issues faster with automated workflows.
Marketing Cloud Services
- Personalized Campaigns and Journeys: Design and run personalized marketing campaigns and customer journeys that resonate with your audience.
- Custom Cloud Pages: Build custom web pages to support your marketing efforts and engage your audience.
- Custom Preference Center Development: Let your customers manage their own subscriptions and preferences easily.
- Marketing Automation Studio: Keep your subscriber lists updated and relevant with smart automations and data extensions.
- Lead Scoring and Qualification: Identify and focus on leads that are more likely to convert.
- Mobile Studio Campaigns: Reach your customers on their mobile devices with targeted messaging.
Experience Cloud Services
- Creating Engaging Customer Experiences: Create compelling and personalized experiences for your customers at every touchpoint.
- Third-Party Data Integration: Connect your external data sources with Salesforce for a complete customer view.
Drop us a line, we’ll take care of the rest.
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