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Salesforce Customer 360: The Glue Between Your Teams
Ever had that awkward moment when you call customer service, explain the issue in detail, and then get a sales email the next day offering you something completely unrelated while the ticket is still opened? Feels like the company have the things out of order, right? That’s because, too often, different departments run on different systems using completely different tools — and customers end up falling through such cracks.
Einstein for Salesforce Commerce Cloud: Quick Guide, Myths & Realities
A clear guide to Einstein for Salesforce Commerce Cloud. Learn what it really does, myths vs. reality, and how both developers and business teams can use it.
What Is B2B Sales? Techniques, Examples & Solution
Instead of selling directly to people like you and the author of this article, you sell products or services to other companies. And while it sounds straightforward, in reality it involves a lot of planning, patience, and the right tools.
Commerce Cloud B2B/D2C Catalog, Prices and Products Features
SFCC has a set of decent features for Product, Catalog and Pricing management out of the box. Here’s a high-level overview of some of them.
Salesforce Commerce Cloud Features
Curious about Salesforce Commerce Cloud? This is a brief overview of what you get with SFCC – a powerful e-commerce solution for your online business.