SERVICES
Salesforce B2B/D2C Commerce Cloud Services
At NOT a huge dinosaur, while we do work with other Salesforce tech, Commerce Cloud is our favourite, our specialty. So we deliver B2B Commerce solutions while trying to maintain our ‘no bullshit’ philosophy – in SFCC context it means two things:
- We try to use as much out-of-the-box SFCC functionality as possible. Anyone can do custom work, not everyone knows the platform well enough to utilize its innate power.
- At the end of the day it’s all about the business outcomes – so we make it our priority that you know exactly what you get.
Our Services:
Implementation and Customization
- Implement and customize your Commerce Cloud instance.
- Manage products, inventory, catalogs, and pricing models.
- Develop an engaging and user-friendly storefront.
- Set up CMS
Integration
- Integrate ERP, CRM, Payment, Shipping, and Tax solutions.
- Connect with any third-party system if needed.
Storefront Development
- Create a dynamic and user-friendly storefront.
- Develop custom product configurators and one-page checkouts.
- Configure product promotions, including automatic discounts, tier pricing, coupons, and region-specific discounts, product recommendations (with or without Einstein)
- Configure Einstein web chat for enhanced customer service.
Salesforce Commerce Order Management
- Set up a comprehensive order management system (OMS).
- Customize Order Management Flows (RMA, Order on Behalf, Create, Reship, Process Exception)
- Configure Einstein AI for OMS (Return Isnights)
- Configure/Develop Payments and Invoices
- Configure Order Service Task (Integrate OMS with Service Cloud)
Drop us a line, we’ll take care of the rest.
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